Just been with them a month or two but a most pleasant experience. The changeover was without incident and extremely efficient. Had no problem setting up bank bill payment.
I'm very pleased, not only with the service but also the reduced charges compared to my previous provider.
CenterPoint Intelligent Energy Solutions LLC, IES, which manages TrueCost, is not the same legal entity as CenterPoint Energy Resources Corp. (CERC) or CenterPoint Energy Houston Electric, LLC (CEHE), nor is IES regulated by the Railroad Commission of Texas or the Public Utility Commission of Texas. You do not have to buy products or services from IES in order to continue to receive quality regulated services from CERC or CEHE.